Company

Company2023-11-15T08:32:47+08:00

Seamless collaboration across supply chain parties

Seamless collaboration across supply chain parties

Lineverge is the Hong Kong based software company behind Automail with the mission to make supply chain collaboration as easy as possible.

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Software Architect

Florian Gamper

CO-FOUNDER, SOFTWARE ARCHITECT

Software architect with supply chain consulting & strategy background, passionate programmer. MBA from CUHK.

Kerry Chan

PRODUCT MANAGER

Tech-savvy eccentric solving technical challenges with creative solutions. Engineering graduate from HKU.

Melody Feng

Melody Feng

DATA SCIENTIST / DATA ENGINEER

Data Scientist striving to leverage data and analytical skills to optimize supply chain workflows. Masters in Data Science from the University of Chicago.

Prashant Sridhar

SENIOR SOFTWARE ENGINEER

Senior Software Engineer with expertise in building complex and reliable system architecture for miscellaneous use cases. Computer Science graduate from CityU.

Prashant
Ian Lee

Ian Lee

DATA ENGINEER

A data-driven person who likes to solve problems with software engineering. Bachelor in Data science from HKUST.

Software Architect

Florian Gamper

CO-FOUNDER, SOFTWARE ARCHITECT

Software architect with supply chain consulting & strategy background, passionate programmer. MBA from CUHK.

Kerry Chan

PRODUCT MANAGER

Tech-savvy eccentric solving technical challenges with creative solutions. Engineering graduate from HKU.

Melody Feng

Melody Feng

DATA SCIENTIST / DATA ENGINEER

Data Scientist striving to leverage data and analytical skills to optimize supply chain workflows. Masters in Data Science from the University of Chicago.

Prashant

Prashant Sridhar

SENIOR SOFTWARE ENGINEER

Senior Software Engineer with expertise in building complex and reliable system architecture for miscellaneous use cases. Computer Science graduate from CityU.

Ian Lee

Ian Lee

DATA ENGINEER

A data driven person who likes to solve problems with software engineering. Bachelor in Data science from HKUST.

Core Values


We aim to give our clients a leading edge by providing the finest IT solution to help them solve the most complex supply chain problems. Our goal is our clients’ success.

Craftsmanship

  • We value continuous improvement.
  • We keep track of the latest technologies to stay ahead of the curve.
  • We ensure we deliver the finest solutions to help our clients solve the most complex challenge in their supply chain management.

Flexibility

  • We understand that each company has its unique challenges and business needs.
  • We do not force a one-size-fit-all solution upon our clients but are rather flexible in our service to ensure that all needs and challenges are addressed with our solutions.

Trust & Teamwork

  • We build relationships based on openness and trust, and we embed those values into our development process.
  • We work with our clients as a team and we ensure that we are completely transparent with our work.

Speed

  • We know that speed is crucial for companies to stay ahead of competition.
  • We use Agile deployment approach to deliver solutions to our clients as quickly as possible.
  • We then provide hypercare service to fine tune those solutions to fully address its business needs.

The Latest Technologies

We consistently keep track of emerging technologies to improve Automail.

  • Python

  • Artificial Intelligence

Artificial Intelligence

We use artificial intelligence in the backend of Automail mainly for workflow automation and communication tasks.

Open Source

The frameworks and libraries that we use to develop Automail open unlimited possibilities.

Technologies

Frequently Asked Questions

What is Automail?2020-08-03T12:11:24+08:00

Automail is the proprietary software solution of Lineverge. It uses emails and Excel templates to exchange data and communicate with supply chain partners automatically. The idea is to make collaboration in the supply chain as efficient as possible.

You may schedule a demo session here.

What technology is used for developing Automail?2020-08-03T12:18:39+08:00

The backend is developed in Python. We leverage a set of open-source Python frameworks and libraries. 

Where will my data be hosted?2020-08-03T12:38:20+08:00

While we can offer to host your data on our cloud with globally distributed data centers (using AWS). You may also choose to host your data on-premise using your own AWS or Azure instance, Linux VM or Windows server. 

 

How is the data access permissions on Automail managed?2020-08-03T12:39:26+08:00

We restrict data access by providing different levels of permission to different users in different functions. We have a thorough procedure to deactivate users and their access when they leave the company or function. 

How adaptive and customisable is Automail?2020-08-03T12:42:22+08:00

Automail is flexible and fully configurable. Instead of adapting your processes to Automail we configure Automail to fit your processes. 

What is the fee structure of Automail?2020-08-03T12:49:29+08:00

For every Automail deployment, we charge a one-off deployment fee, as well as an annual license and maintenance fee, which must be renewed every year to use the software.

The fee calculation is based on the number of templates you want to include.

What is the commitment level required from me on Automail?2020-08-03T12:49:42+08:00

Our applications are designed to be highly scalable. You may deploy Automail within one sector or division and expand across the company at a later stage.

How long does it take to deploy Automail?2020-08-03T12:49:47+08:00

We deploy Automail using an Agile software deployment methodology with 1 sprint per template. Each sprint takes 2 to 3 weeks and is followed by 2 months of hypercare. 

Do I need to change my current IT framework or practices in order to use Automail?2020-08-03T12:49:51+08:00

No, for on-premise hosting Automail can be deployed on any modern server. However, we recommend using the Lineverge cloud if possible as it makes support and maintenance easier.

Who is suitable to use Automail?2020-08-03T12:50:06+08:00

Automail is ideal for companies that rely heavily on emails and Excel files to communicate with their suppliers, inspection companies, 3PL, etc.

What is Lineverge?2020-08-03T15:13:59+08:00

 Lineverge is the software company behind developing and maintaining Automail and all of related features. We are a team of data architects, data scientists, data engineers and business analysts.

Does Lineverge provide consulting services too?2020-08-03T15:14:12+08:00

While it is not the main focus in our service package, we are happy to help you reroute and eliminate redundant steps in your current supply chain processes through effective automation. For a free 30-minutes consulting session, please click here.  

Is Lineverge hiring?2020-08-03T15:14:29+08:00

We are glad that you are interested in what we do! Please do look forward to our upcoming career page, and connect with us on Linkedin to get updated with our latest openings! 

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Automail?

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Looking for help? Get in touch with us

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