Automail2024-11-28T12:24:20+08:00

Automail

Scalable email-based automation at your fingertips.

What is Automail?

Automail is a modular automation software for efficient supply chain operations and collaboration.

It was designed for easy configuration to cover project-specific business requirements.

Decentralized Collaboration with Autoform

Let’s face it. Centralized supply chain collaboration platforms don’t work. Onboarding suppliers is a never-ending task that demands large budgets and extensive manpower.

Automail takes a different approach, simplifying data collection and exchange with supply chain partners through a decentralized model. For this purpose, we developed Autoform — a dedicated, web-based data collection tool.

Autoform combines the functionality of Excel and Google Forms to gather data from supply chain partners in various formats. Integrated natively with Automail, it provides an API to generate unique, context-specific links for each partner.

Embedding these Autoform links in configurable email templates, Automail communicates with partners automatically and efficiently, with no extra support required.

A simple, scalable solution to a complex problem.

Example Autoform link

Filled by a material supplier in the context of a supply chain discovery survey

BUILDING BLOCKS.

Automail is a tailored solution designed for deployment, not a one-size-fits-all platform.

Each module consists of multiple generic building blocks that are assembled in a way to fit the business needs.

Each block has a UI component and a workflow component.

  • Grid, panel, filter blocks

  • Table, chart, map blocks

  • Form, card, calendar, decision tree blocks

  • Custom blocks

INTERACTIVE INTERFACE.

Automail has an interactive UI that allows users to fine-tune their setup and manage workflows by dragging and dropping items in a decision tree editor or within Excel-like tables and control panels directly within the application.

GIS VISUALIZATION.

Automail features an interactive map interface that facilitates geographical data exploration. Regions are color-coded for quick visual insights and geolocations are marked by individual pins. An adjustable view can be zoomed in for a wider overview or a closer look at specific areas. Users can also filter displayed data to focus on specific criteria, hovering to reveal details about each facility.

SMART DATA INTEGRATION.

Automail makes data integration effortless with built-in API and EDI support for automated loading, plus a simple drag-and-drop feature for Excel uploads. It automatically detects headers, maps fields, validates data, and applies transformations, ensuring fast and accurate data import every time.

WORKFLOW CONTROL.

Apache Airflow is integrated into Automail out of the box, continuously monitoring all workflows and notifying our support team of any issues. This setup allows for timely resolutions, helping prevent disruptions to your operations.

SSO.

Automail comes with a Single Sign-On (SSO) feature that provides seamless access to all modules and integrated services using the same credentials as other applications in your company. Using OpenID as a secure authentication method, Automail enables a unified, password-free experience across modules while allowing centralized user management, enhancing both security and convenience.

INFRASTRUCTURE.

We have a fully automated infrastructure setup using Terraform and AWS, enabling fast and consistent deployments across environments. This approach reduces setup time, lowers costs, and ensures a highly secure, scalable infrastructure for each Automail instance. Automail operates on a fully containerized architecture, with components running as separate tasks in AWS Elastic Container Service (ECS), and each instance isolated within its own ECS cluster.

Updates to your Automail instance and core software upgrades are deployed via a CI/CD pipeline linked to a dedicated project-fork of the core Automail GitHub repository.

Automail Enterprise Architecture.

Ready To Join Forces?

We are stronger together. Consider Lineverge as a software partner for completing your digital transformation with the goal to increase productivity and achieve a higher throughput, engage your end users, and keep you ahead of the curve.

Frequently Asked Questions

What is Automail?2024-11-25T20:09:37+08:00

Automail is the proprietary software solution of Lineverge. It is an AI-powered software designed to streamline collaboration with supply chain partners through automated email communication and exchange & manage data efficiently with our built-in proprietary tool, Autoform.

You may schedule a demo session here.

Where will my data be hosted?2024-11-25T20:24:44+08:00

We offer secure cloud hosting through globally distributed AWS data centers or the option to host your data on-premises using your own AWS, Azure, or Windows server.

How is invoicing for Automail handled?2024-11-25T20:30:20+08:00

Invoicing is completed after users confirm that Automail is set up correctly and all core deliverables have been successfully met. This ensures satisfaction with the deployment before any billing occurs.

What are the support hours for Automail?2024-11-25T20:38:16+08:00

Support for Automail is available remotely, Monday to Friday from 9:00 AM to 5:00 PM HKT, excluding public holidays.

What does Lineverge do and speacialize in?2024-11-26T13:19:20+08:00

Lineverge specializes in software solutions for supply-chain management. Our proprietary software, Automail makes complex supply-chain operations & collaborations manageable and efficient.

How are the data access permissions managed on Automail?2024-11-26T13:34:36+08:00

We restrict data access by providing different levels of permission to different users in different functions across the software platform. We have a thorough procedure to deactivate users and their access when they leave the company or function.

What sort of expertise does the Lineverge team have?2024-11-26T13:20:42+08:00

The Lineverge team has diverse expertise in disciplines such as data science, software engineering, business analytics, and supply-chain management. Our multidisciplinary foundation enables us to create innovative, data-driven solutions tailored to modern business needs.

What is Autoform?2024-11-26T13:30:39+08:00

It’s a web-based data collection tool, to collect data in the form of forms, tables, images, etc. It is integrated with Automail to make data collection and validation easy.

How are the deployments carried out?2024-11-26T13:35:43+08:00

Deployments are primarily done remotely. On-site assistance can be arranged if specific setups or configurations require it.

How is maintenance and support for Automail provided?2024-11-26T13:37:53+08:00

Maintenance and support are provided remotely, as long as there is a connection to the hosting server of the application.

How long does it take to deploy Automail?2024-11-26T13:36:08+08:00

We deploy Automail using the Agile software deployment methodology, with 1 sprint per workflow. Each sprint typically takes 2 to 3 weeks and includes a workshop to ensure successful implementation. After deployment, we provide 1 month of hypercare to address any issues and ensure a smooth transition.

What is the response time for support requests?2024-11-26T13:38:07+08:00

The response time for support requests is typically 1-5 business days. Support is classified into three tiers based on criticality:

  • P1 (Critical issues)
  • P2 (High priority issues)
  • P3 (Low priority issues)
What industries does Lineverge caters to?2024-11-26T13:21:49+08:00

Lineverge caters to industries focused on supply chain management, particularly in sectors like apparel, footwear, retail, and manufacturing.

What are the key features of Lineverge’s software solution?2024-11-26T13:31:24+08:00

These are the key features that our software solution provides:

  • Automated data collection and validation through customizable templates.
  • Rule-based follow-ups with suppliers.
  • Validation of received data and error handling.
  • Flexible reporting with integration options for BI tools like PowerBI and Tableau.
How do you ensure data security and privacy?2024-11-26T13:35:17+08:00

We ensure data security and privacy by using secure access controls, encrypting sensitive data, and isolating each Automail instance on cloud through containerization technology to keep data separate and secure.

What technology is used for developing Automail?2024-11-26T13:31:58+08:00

The backend is developed in Python. We leverage a set of open-source Python frameworks and libraries. 

Do I need to change my current IT framework or practices in order to use Automail?2024-11-26T13:36:52+08:00

No, Automail can be deployed on any modern server for on-premise hosting. However, we recommend using the Lineverge cloud as it simplifies support and maintenance.

What training resources are available for using Automail?2024-11-26T13:38:25+08:00

We provide comprehensive documentation, demo sessions, and personalized support services to ensure effective onboarding and usage

Does Lineverge provide consulting services too?2024-11-26T13:22:18+08:00

While consulting services are not the main focus of Lineverge’s service package, we are always happy to provide valuable insights and guidance to our clients, ensuring that the solutions we deliver align seamlessly with their business objectives and related technical needs.

Who is suitable to use Automail?2024-11-26T13:32:33+08:00

Automail is ideal for supply-chain companies struggling with the inefficiencies of managing data through emails and Excel files and communicating with their business partners. Automail automates and streamlines the processes, offering a more organized and efficient solution.

How is Lineverge different from other supply-chain software providers?2024-11-26T13:23:20+08:00

Lineverge offers unmatched flexibility by seamlessly integrating with existing business workflows. Its modular solutions are easily adaptable, enabling businesses to operate as they choose, rather than forcing them to conform to a rigid software platform.

Is Lineverge hiring?2024-11-26T13:23:38+08:00

Thank you for your interest in Lineverge! We encourage you to regularly check our careers page and follow us on LinkedIn to stay informed about the latest job openings and updates.

How adaptive and customizable is Automail?2024-11-26T13:33:05+08:00

Automail is desgined to be highly adaptive with its modular architecture, which makes it easy to configure different features unique to your business needs. This allows seamless Automail integration to your current business workflows.

How scalable is Automail for growing businesses?2024-11-26T13:33:26+08:00

Automail is highly scalable, allowing businesses to start small and expand across divisions or regions as needed. It’s designed to handle increasing data volumes and user bases efficiently without compromising performance.

Can I request new features or customizations for Automail?2024-11-26T13:33:57+08:00

Yes, Lineverge allows feature requests and customizations. Businesses can collaborate with the Lineverge team to tailor Automail to their specific needs.

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